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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stacci Davie

March 18, 2025

5  out of  5
rating by Stacci Davie
"I am very glad that you employ somebody like Britny. She was extremely helpful to me today on my car accident and also assisted me and signing up for life insurance. I can’t thank State Farm enough for their employees employees like Britny and Robert are above and beyond all the other Insurance agents."
We responded:
"Thank you, Stacci! We are so happy we could help you after the accident help get you loved ones protected with life insurance!! Britny and Robert are amazing!"
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Lan Kulapaditharom

March 18, 2025

5  out of  5
rating by Lan Kulapaditharom
"Taylor was friendly and efficient! I ended up saving on our coverage and support has also been great so far"
We responded:
"Hi Lan! We are so happy Taylor was able to help you get better value for your insurance. She really is fantastic to work with and the rest of the team is ready to help as well."
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Darin K

March 18, 2025

5  out of  5
rating by Darin K
"Today I visited my State Farm Ryan McCloskey Agency. Maria was my point of contact today. Upon arriving rhis morning after the grossly mishandled roadside towing debacle yesterday. My Agents….. lead by Maria this morning helped initiate damage control from the mishandled roadside towing experience. My go to are always my friendly and professional State Farm’s Agents and Staff. All receipts were submitted for reimbursement for monies I had spent to remedy my unfortunate experience of my vehicle breaking down in the midst of Grandchild birthday present shopping day. After two Uber rides to Enterprise Rent A Car in both Olympia and Lakewood a rental car was secured to continue our days goals….take the Grandchildren shopping for their Birthday Gifts. At the end of the day Grandkids got what they wanted. My Wife was overjoyed to spend quality time with her Grandsons and watch their eyes light up as she got to be The Hero of the birthday outing . The nearly four and a half ordeal of getting our vehicle towed to The Shop in Puyallup from Olympia was gruelling and exhausting. Luckily this all transpired after we had already dropped the Grandsons off at Home. The entire process from requesting a tow around 7 pm last Night until our arrival Home around 11:30 pm after our vehicle finally made it to The Service Department was truly exhausting and frustrating. After surviving the ordeal My State Farm Agents went to work morning to help begin the healing process. It is nice to know that My hometown heroes are there for Myself and My Family at Ryan McCloskey State Farm Agency. Special thanks to Maria for warmly welcoming me this morning making me feel like an appreciated Family Member. She patiently listened to my appalling experience and offered to help set things right regarding my reimbursement process. Maria is expecting her first Baby in May. Show a little love and wish her well as I am sure that she is going to be an amazing Mother based upon how she had taken care of me today. Good Old Fashion First Class Customer Service is a dying art these days but not at Ryan McCloskey State Farm. I wholeheartedly recommend them any day. Thank you Ryan and the rest of the Agency especially Maria for all of your help. I give you all a rating of Five Stars because you earn each and every one of them them the old fashion way one Client at a time."
We responded:
"Hey Darin- thank you for taking the time to write this review. We do everything we can to help in tough situations. We love working with you. "
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Shirleen Travers

March 15, 2025

5  out of  5
rating by Shirleen Travers
"My Ford Explorer was declared a total loss after being rear-ended, and once again, my State Farm agent, Robert Castaneda, came to the rescue! I am incredibly grateful for his swift action and exceptional service. From the moment I contacted him, Robert was highly responsive and attentive to my insurance needs. I urgently needed an insurance binder for my new vehicle and a temporary auto ID card, and he ensured everything was handled promptly and efficiently as I received everything I asked for immediately in email. Robert's professionalism and dedication were evident throughout the entire process. He took the time to email me my temporary auto ID card and thoroughly explained all the details of my insurance policy. His expertise and knowledge were truly impressive, making what could have been a stressful experience completely seamless. What stood out the most was Robert's genuine care and concern for my situation. He treated me with the utmost respect and made me feel like a valued customer. His personalized approach and willingness to go the extra mile made all the difference. Thanks to Robert's hard work and commitment, I was able to get my insurance binder and temporary auto ID card, allowing me to drive my new vehicle with peace of mind. I highly recommend Robert Castaneda to anyone in need of insurance services. He is a true professional and a credit to the State Farm team."
We responded:
"Thank you, Shirleen, for sharing your experience! I'm happy to hear that Robert was able to assist you so effectively during a challenging time. His dedication and professionalism truly shine through in your review. It's wonderful to know that you felt valued and supported throughout the process. If you have any more questions or need further assistance, please don't hesitate to reach out to our office. Safe travels!"
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anthony marcus

March 14, 2025

5  out of  5
rating by anthony marcus
"Maria is so helpful and just the nicest person ever. Nothing but good things to say."
We responded:
"Thank you, Anthony, for your wonderful feedback! I'm happy to hear that Maria made such a positive impression. Our team is always here to help with any of your insurance needs. Feel free to reach out anytime!"
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Lynette Hill

March 14, 2025

5  out of  5
rating by Lynette Hill
"I have recently enrolled my car and home with State Farm and it was a seamless process. I am very confident in the coverage and with the cost! Taylor was very professional and I highly recommend her for your insurance needs!"
We responded:
"Thank you, Lynette, for sharing your experience! I'm glad to hear that enrolling your policies with us was seamless and that you're confident in your coverage and cost. Taylor's professionalism truly shines, and we're grateful to have her on our team. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
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SHELLEY Meeker

March 13, 2025

5  out of  5
rating by SHELLEY Meeker
"Spoke to Maria. She helped me with making a car insurance payment. Also was kind and friendly. Talked to me about Life Insurance Policy and is currently sending me a quote. Always a pleasure."
We responded:
"Thank you, Shelley, for sharing your experience! I'm happy to hear that Maria was able to assist you with your insurance payment and provide information on a policy. It's wonderful to know that her kindness and friendliness made your interaction enjoyable. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Greg Culbertson

March 12, 2025

5  out of  5
rating by Greg Culbertson
"I had a great experience working with Britny Koehler at your State Farm office on Canyon Road. She was very knowledgeable about my needs and took care of them."
We responded:
"Thank you, Greg, for sharing your experience! I'm happy to know that Britny was able to assist you effectively with your insurance needs. Her knowledge and dedication are truly valued here at our office. If you have any more questions or need further assistance, feel free to reach out anytime."
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Andrea Collins

March 5, 2025

5  out of  5
rating by Andrea Collins
"Maria was phonemanal in speaking with me giving me details and exact information I needed when I asked a question. I asked many and she was able to answer every single one"
We responded:
"Thank you, Andrea, for sharing your experience! I'm delighted to know that Maria provided you with the detailed and accurate information you needed. It's wonderful to hear she was able to answer all your questions so effectively. If you have any more inquiries or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Monica Trujillo

March 1, 2025

5  out of  5
rating by Monica Trujillo
"Robert is so knowledgeable and easy to talk to, we’re so happy to be able to receive advice and have a trustworthy agency to rely on for our insurance needs."
We responded:
"Thank you for taking the time to give Robert and our agency a shoutout. We are so appreciative of you trusting us with your insurance! "
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HQ Cook

February 12, 2025

5  out of  5
rating by HQ Cook
"Britney is Amazing! I trust her with my literal life and my home and auto! You will not be disappointed with the thoughtfulness and care she provides!"
We responded:
"Thank you, HQ Cook, for your wonderful feedback! I'm delighted to hear that Britney has earned your trust with such important aspects of your life. Her thoughtfulness and care truly make a difference. If you ever need further assistance, feel free to reach out to our office."
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Jodie Pierce

December 13, 2024

5  out of  5
rating by Jodie Pierce
"Wonderful! These ladies were helpful and explained every thing to me. They made my experience, enjoyable, pleasant and satisfied. I’m so glad that I get to stay with State Farm as my insurance carrier. I loved the professionalism and teamwork that they had going on for me. I would highly recommend State Farm to all of my friends and family. In fact, I called my sister and told her to give them a call."
We responded:
"Thank you, Jodie, for your wonderful feedback! I'm so glad to hear that our team was able to make your experience enjoyable and satisfying. We truly value your recommendation and are grateful for your trust in State Farm. If you or your sister have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
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Josh Easley

October 30, 2024

5  out of  5
rating by Josh Easley
"Britny was very kind and helpful in answering the questions I had about my policy!"
We responded:
"Josh, thank you for your kind words! I'm glad Britny was able to assist you with your policy questions. We appreciate your feedback and are always here to help with any future needs. - Ryan McCloskey - State Farm Insurance Agent, Puyallup, WA"
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Matthew Brown

October 29, 2024

5  out of  5
rating by Matthew Brown
"The entire McCloskey team are so awesome!"
We responded:
"Matthew, thank you for your wonderful review! I'm really glad to hear that you find our team awesome. We strive to provide the best service possible and your feedback means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Ryan McCloskey - State Farm Insurance Agent, Puyallup, WA"
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Maria Ruiz

October 23, 2024

5  out of  5
rating by Maria Ruiz
"I’m so thankful Britny helped me with my life insurance policy! As a life specialist she took the time to explain why having this type of insurance is so important, which also lowered my car insurance bill with a bundle discount! I feel this huge weight off my shoulders knowing when my time comes my family can grieve in peace with very little to worry about, all thanks to her!"
We responded:
"Maria, thank you for sharing your experience! I'm glad Britny was able to assist you with your life insurance policy and provide such valuable information. It's wonderful to know that the bundle discount also helped lower your car insurance bill. We understand how important it is to have peace of mind for your family, and we're grateful Britny could help you achieve that. If you have any further questions or need assistance in the future, our office is always here for you. - Ryan McCloskey - State Farm Insurance Agent, Puyallup, WA"
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Alice Porter

October 22, 2024

5  out of  5
rating by Alice Porter
"I just wanted to take this time and say how wonderful Robert and his staff at State Farm has been, They have been my Insurance Company for 19 years and they have always made me feel like Family. If you ever want to be treated with honesty and respect I recommend State Farm in Puyallup on canyon road."
We responded:
"Alice, thank you so much for your kind words! We're glad to have been your insurance company for 19 years. It's wonderful to hear that Robert and the team have made you feel like family and treated you with honesty and respect. Your recommendation means a lot to us. If you ever need anything, we're here for you! - Ryan McCloskey - State Farm Insurance Agent, Puyallup, WA"
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ravi chand

October 17, 2024

5  out of  5
rating by ravi chand
"I didn't have Vehicle Insurance and did research and found this Company. Agent Taylor was very helpful and forth coming regarding the right package for my Insurance since i was adding my daughter and her new car. Taylor gave me the best rates and more coverage for my money and not only that Taylor stayed back late in the evening and made sure i was satisfied with my Insurance Policy. Thank you…Taylor."
We responded:
"Ravi, thank you for your wonderful review! I'm glad Taylor could assist you in finding the right auto insurance package for you and your daughter. It's great to know that Taylor's dedication and effort, even staying late, made a positive impact on your experience. We appreciate your trust in us and are here for any future needs or questions you may have. - Ryan McCloskey - State Farm Insurance Agent, Puyallup, WA"
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Justina Simmons

October 10, 2024

5  out of  5
rating by Justina Simmons
"If you're reading this then your search for the BEST insurance is over! Ryan and his crew are the nicest and most knowledgeable group of people. Couldn't ask for a better place to have insurance than right here. They truly care about you, your loved ones and getting you the right amount of coverage for your home, life and autos."
We responded:
"Thank you, Justina! I’m so happy to hear your feedback because we do truly care about our customers and our community! So happy to help with home, life and car insurance. Wait until you hear all the other things we can help with! #FinancialFuture"
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Joshua Kruger

October 10, 2024

5  out of  5
rating by Joshua Kruger
"This State Farm has the best customer service and is always available to answer questions. In particular, Robert, from State Farm, is informative and patient in explaining the coverages and the cost. His voice is velvety smooth and his annunciation is perfect, I could listen to him detail the items included under Coverage C, D, E, and F for hours. Highly recommend Ryan McCloskey as an agent and all the members of his office."
We responded:
"You are right about Robert! Thank you so much for providing your feedback! We love helping with all your insurance needs!"
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Kelly

October 8, 2024

5  out of  5
rating by Kelly
"The staff at st farm are so helpful especially my gal Taylor!"
We responded:
"Kelly, I'm thrilled to hear that Taylor provided you with exceptional service at State Farm! We're pleased to have such a helpful team member like Taylor. Thank you for recognizing her dedication. If you need anything else, feel free to reach out. - Ryan McCloskey, State Farm Insurance Agent, Puyallup, WA"
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A C

September 23, 2024

5  out of  5
rating by A C
"This office is great! I moved to WA and this was the closest office to me. They transferred my existing policy quickly and with no hassle. Anytime I have a question, they have no issues taking the time to answer them and explain everything to me. I recommend THIS office."
We responded:
"Thank you for your wonderful feedback, AC! We're thrilled to hear that your transition to our office was seamless and that our team has been helpful in answering your questions. Your recommendation means a lot to us, and we're here whenever you need assistance! - Ryan McCloskey - State Farm Insurance Agent, Puyallup, WA"
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Everardo Lopez Sanchez

September 21, 2024

5  out of  5
rating by Everardo Lopez Sanchez
"Taylor was great and able to save me money with car and life insurance. Couldn’t recommend her and the team more."
We responded:
"Thank you, Everardo, for your wonderful review! I'm happy to hear that Taylor was able to help you save money on both auto and life insurance. Our team is grateful for your recommendation and we're always here to assist with any future needs. - Ryan McCloskey - State Farm Insurance Agent, Puyallup, WA"
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Tialla Rocha

August 15, 2024

5  out of  5
rating by Tialla Rocha
"ashlyn is amazing! super kind, attentive and goes out of her way to get you the best price. she made the process of switching over so easy with no stress or mess at all. it was enjoyable getting insurance 🤣 which I've never thought would be a thing!"
We responded:
"Hey Tialla, Thanks a lot for the awesome review! Ashlyn is indeed fantastic, and I'm glad she made the switch so smooth and stress-free for you. It's great to know you enjoyed the process of getting insurance! If you ever need anything else, we're here to help. - Ryan McCloskey - State Farm Insurance Agent, Puyallup, WA"
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John Siefert

July 11, 2024

5  out of  5
rating by John Siefert
"everyone in office does a great job went extra mile times 10"
We responded:
"Thank you, John, for recognizing our team's dedication and going the extra mile! We are ecstatic to hear that you had a great experience with us. We appreciate your kind words and are grateful for the opportunity to assist you. - Ryan McCloskey - State Farm Insurance Agent, Puyallup, WA"
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T

July 9, 2024

1  out of  5
rating by T
"Customer of four years - never once received any assistance, guidance, or customer support. Called to cancel my renters insurance and after your employee tried to gaslight me about savings, they hung up on me. I immediately cancelled my policy and switched to USAA. Thanks for absolutely nothing."
We responded:
"Hi T, I’m sorry to hear we didn’t meet your expectation. We do try to help our customers reduce what they pay for insurance and get the best value possible. I’d like to do everything I can to make this right. Please call me at 253-375-7875 or email me directly at Ryan@InsuredByRyan.com. "