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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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A C

September 23, 2024

5  out of  5
rating by A C
"This office is great! I moved to WA and this was the closest office to me. They transferred my existing policy quickly and with no hassle. Anytime I have a question, they have no issues taking the time to answer them and explain everything to me. I recommend THIS office."
We responded:
"Thank you for your wonderful feedback, AC! We're thrilled to hear that your transition to our office was seamless and that our team has been helpful in answering your questions. Your recommendation means a lot to us, and we're here whenever you need assistance! - Ryan McCloskey - State Farm Insurance Agent, Puyallup, WA"
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Everardo Lopez Sanchez

September 21, 2024

5  out of  5
rating by Everardo Lopez Sanchez
"Taylor was great and able to save me money with car and life insurance. Couldn’t recommend her and the team more."
We responded:
"Thank you, Everardo, for your wonderful review! I'm happy to hear that Taylor was able to help you save money on both auto and life insurance. Our team is grateful for your recommendation and we're always here to assist with any future needs. - Ryan McCloskey - State Farm Insurance Agent, Puyallup, WA"
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Tialla Rocha

August 15, 2024

5  out of  5
rating by Tialla Rocha
"ashlyn is amazing! super kind, attentive and goes out of her way to get you the best price. she made the process of switching over so easy with no stress or mess at all. it was enjoyable getting insurance 🤣 which I've never thought would be a thing!"
We responded:
"Hey Tialla, Thanks a lot for the awesome review! Ashlyn is indeed fantastic, and I'm glad she made the switch so smooth and stress-free for you. It's great to know you enjoyed the process of getting insurance! If you ever need anything else, we're here to help. - Ryan McCloskey - State Farm Insurance Agent, Puyallup, WA"
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John Siefert

July 11, 2024

5  out of  5
rating by John Siefert
"everyone in office does a great job went extra mile times 10"
We responded:
"Thank you, John, for recognizing our team's dedication and going the extra mile! We are ecstatic to hear that you had a great experience with us. We appreciate your kind words and are grateful for the opportunity to assist you. - Ryan McCloskey - State Farm Insurance Agent, Puyallup, WA"
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T

July 9, 2024

1  out of  5
rating by T
"Customer of four years - never once received any assistance, guidance, or customer support. Called to cancel my renters insurance and after your employee tried to gaslight me about savings, they hung up on me. I immediately cancelled my policy and switched to USAA. Thanks for absolutely nothing."
We responded:
"Hi T, I’m sorry to hear we didn’t meet your expectation. We do try to help our customers reduce what they pay for insurance and get the best value possible. I’d like to do everything I can to make this right. Please call me at 253-375-7875 or email me directly at Ryan@InsuredByRyan.com. "
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Donald Shane

June 21, 2024

5  out of  5
rating by Donald Shane
"Robert did a great job in providing a timely quote and answered all my questions. Hens why I recommend State Farm to my mother."
We responded:
"Donald, I'm thrilled you had a great experience with Robert! I'm pleased he provided a timely quote and answered all your questions. Thank you for recommending State Farm to your mother. We're here for all your insurance needs! - Ryan McCloskey, State Farm Insurance Agent, Puyallup, WA"
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Josh Raye

June 14, 2024

5  out of  5
rating by Josh Raye
"Friendly staff. Ended up getting a significantly more affordable policy for home and auto vs USAA. Easy to switch also. Brittany is very informative, not pushy at all, and overall easy to talk to."
We responded:
"Thank you for the awesome review, Josh! We’re so happy to work with you!"
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Kelly

May 23, 2024

5  out of  5
rating by Kelly
"The staff at st farm are so helpful especially my gal Taylor!"
We responded:
"Kelly, I'm thrilled to hear that Taylor provided you with exceptional service at State Farm! We're pleased to have such a helpful team member like Taylor. Thank you for recognizing her dedication. If you need anything else, feel free to reach out. - Ryan McCloskey, State Farm Insurance Agent, Puyallup, WA"
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Holly Robinson

May 9, 2024

5  out of  5
rating by Holly Robinson
"Amazing service! Set me up quickly with quotes on a new policy and even saved me money with a multicar discount. I have a busy work schedule and couldn’t make an in person appointment, so they did everything via text to help me get set up. Would recommend 100%. Ryans team does not disappoint."
We responded:
"Holly, we're thrilled to hear you had an amazing experience with our team! I'm pleased we could quickly set you up with quotes and save you money with a multicar discount, all while accommodating your busy schedule via text. Your recommendation means a lot to us, and we're grateful for your kind words. If you ever need assistance in the future, feel free to reach out. - Ryan McCloskey - State Farm Insurance Agent, Puyallup, WA"
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Chavonne Slack

April 23, 2024

5  out of  5
rating by Chavonne Slack
"I've been with State Farm since 2016 Specifically with Ryan and his amazing team! Today I had a zoom meeting with one of his team members Britny (The "e" is missing on purpose) lol about my insurance policy and coverage and she was extremely helpful! She took her time with me and answered all my questions! She broke everything down so incredibly well and never made me feel bad or obligated to add more or do something I didn't want to do. I hate feeling like I'm being talked into something or sold to and she didn't make me feel that way at ALL! 10/10 recommend 🫶🏽🥳"
We responded:
"Thank you so much for your loyalty to State Farm and to our agency, Chavonne! We're thrilled to hear that you had a positive experience during your zoom meeting with Britny from our team. It's great to know that she was able to provide helpful guidance, answer your questions thoroughly, and break down your policy coverage in a way that made you feel comfortable and informed. We strive to ensure that our clients never feel pressured or obligated, and we appreciate your recommendation and feedback! - Ryan McCloskey - State Farm Insurance Agent, Puyallup, WA"
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Austin Striplin

April 2, 2024

5  out of  5
rating by Austin Striplin
"Brandon followed up with me after our recent communication regarding a quote. I didn’t have any additional questions after our first meeting, so I was incredibly pleased that he made the intentional effort to follow up. Thanks again for caring more about the customer than the sale!"
We responded:
"Hi Austin, thank you for your kind review and we're so happy to hear that you had a good experience with us! "
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Francisco Chavarria

April 1, 2024

5  out of  5
rating by Francisco Chavarria
"Met with Britny today to discuss life insurance- updated my policy and took advantage of Drive Safe & Save- now I will have more coverage for my family and get rewarded for being a safe driver!" It's not easy to adult but I'm glad I made the time to talk to her, thanks again Britny."
We responded:
"We're so happy to hear that! Britny is great at what she does, and we are here to help anytime! Thank you!"
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Antonio Harris Sr (Tony)

February 14, 2024

5  out of  5
rating by Antonio Harris Sr (Tony)
"I normally don't like insurance companies but this office has shown that customers come first. Every time I call no matter who talk to I get a cheerful up beat person. And they stay on the phone until my issue is fixed. The whole office is rock stars but a big prop to Brandon and Robert."
We responded:
"Wow! We are so happy to hear this! We strive to make insurance easy for our customers and why not be happy while we do it? We appreciate you!"
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N E

October 31, 2023

5  out of  5
rating by N E
"Taylor was the best thank you for your swift help! I definitely was satisfied with my business insurance. You guys rock"
We responded:
"Thank you so much for your kind review. Taylor is amazing when it comes to business insurance. We look forward to earning your business for many years to come!"
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ozuma

September 15, 2023

5  out of  5
rating by ozuma
"I went in to the office today to get a quote and was met with a warm greeting from Tanner. He said he was a new employee and training but he was very helpful and able to point me in the right direction. I met with Taylor and was able to get a quote with the coverage I needed at a price that worked for my budget. You always hope to never have to talk to your insurance agents but I am so happy that I'm in good hands at this office if the time comes. Couldn't recommend this office more!"
We responded:
"Hello, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Ryan"
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Regina Phillabaum

August 14, 2023

5  out of  5
rating by Regina Phillabaum
"Very helpful with going over your policy and very friendly service have been with state farm a long time highly recommend"
We responded:
"Regina! Thank you so much for taking the time to do this! We love working with you and appreciate the opportunity to help with your car, home and other insurance needs!"
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Wyatt Fueston

May 1, 2023

5  out of  5
rating by Wyatt Fueston
"Great service and extremely friendly. Would definitely recommend"
We responded:
"Wyatt, your recommendation of working with us is wonderful to see! My team and I will always be here to serve your insurance needs! - Ryan "
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LeAnn Wolabaugh

April 10, 2023

5  out of  5
rating by LeAnn Wolabaugh
"Though I've not met with Robert Castaneda personally, he's been exceptional to work with. I've had quite a few policy changes here recently and he's just been so on top of my requests and questions. He's very responsive, polite and demonstrates that level of quality service that seems to be so hard to come by these days."
We responded:
"Hi LeAnn! Thank you for taking the time to provide this feedback! We love Robert and I know our customers do too!"
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Jim Houser

March 28, 2023

5  out of  5
rating by Jim Houser
"Good experience well informed"
We responded:
"Thank you for visiting, Jim! We appreciate the opportunity to help with your insurance and financial services."
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Priti Sinha

March 27, 2023

5  out of  5
rating by Priti Sinha
"Excellent customer service!"
We responded:
"Hi Priti, Thank you for taking the time to leave a review. We love when we have an opportunity to talk with you and help with your insurance!"
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Kurt Topel

March 21, 2023

5  out of  5
rating by Kurt Topel
"Ryan and his team are great to work with. Robert and Brittney are on it! They are very good to respond to all emails quickly and they actually answer the phones when you call. Also they do a free evaluation of your policy every year. Highly recommend!"
We responded:
"Kurt - We always enjoy working with you. Thank you for taking the time to leave this review. Our passion truly is making sure our customers have the right coverage in place without paying too much!"
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Darcey Kesner Hawkins

March 16, 2023

5  out of  5
rating by Darcey Kesner Hawkins
"I worked with Britny this afternoon. She was personable and informative. She shared things about the future that I didn’t think of. Excellent appointment."
We responded:
"Hi Darcey - I'm so glad you found value in your appointment with Britny. She is a great communicator and we appreciate you taking the time to meet with us. Your feedback is so appreciated!"
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Tom Koecke

March 15, 2023

5  out of  5
rating by Tom Koecke
"Britny offered me the same insurance that I had for less, or better insurance than I had for the same price. In the end, she got me better insurance and still saved me a couple of bucks per month. It was impressive, and I have an actual agent!"
We responded:
"Tom - Thank you for taking the time to leave this review. It means the world to us!!! I'm so glad we were able to help with your insurance!"
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Seth Parksion

January 28, 2023

5  out of  5
rating by Seth Parksion
"Really good service they really care about getting you the best price and they care about you and your family really knowledgeable to"
We responded:
"Thanks Seth! I’m glad you took the time to sit down (virtually) with Britny to review your insurance!"
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Rachel Corey

January 27, 2023

5  out of  5
rating by Rachel Corey
"Ryan, Britni, and Robert are always super helpful. We have several forms of insurance through State Farm and it’s always top notch service! Thank you all!"
We responded:
"Thanks Rachel! We love working with you guys. It was great meeting Donny the other day too!"